Providing Better Customer Service Since May of 2000

Over 200 Years of Combined Business Experience

Tel: 614-361-5393





Cycle Improvement

Our cycle improvement methodology is proven and tested throughout our 16 years of existence. In entails the following:

  • Forming the Team: Including the right people on a process improvement team is critical to a successful improvement effort. Teams vary in size and composition. Each organization builds teams to suit its own needs.
  • Setting Aims: Improvement requires setting aims. The aim should be time-specific and measurable; it should also define the specific population of patients or other system that will be affected.
  • Establishing Measures: Teams use quantitative measures to determine if a specific change actually leads to an improvement.
  • Selecting Changes: Ideas for change may come from the insights of those who work in the system, from change concepts or other creative thinking techniques, or by borrowing from the experience of others who have successfully improved.
  • Testing Changes: The Plan-Do-Study-Act (PDSA) cycle is shorthand for testing a change in the real work setting by planning it, trying it, observing the results, and acting on what is learned. This is the scientific method adapted for action-oriented learning.
  • Implementing Changes: After testing a change on a small scale, learning from each test, and refining the change through several PDSA cycles, the team may implement the change on a broader scale for example, for an entire pilot population or on an entire unit.
  • Spreading Changes: After successful implementation of a change or package of changes for a pilot population or an entire unit, the team can spread the changes to other parts of the organization or in other organizations.

Here are some sample reports generated by our system:


For More Information Contact:
Information Technology Outlook, Inc.
2783 Martin Rd Dublin, OH 43017
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Last modified: 10/16/16