Providing Better Customer Service Since May of 2000

Over 200 Years of Combined Business Experience

Tel: 614-361-5393






Sage 300 CRE Timberline Consulting


Our Sage 300 CRE Timberline Consultants are available to help you with any challenge or opportunity that might arise in your construction business. They support Timberline’s Accounting, Project Management, Property Management, Estimating and everything in between. Armed with not only extensive Timberline knowledge but also Crystal Report, Microsoft Office (especially Access), and Visual Basic Scripting. Solutions are found within Timberline, outside Timberline or a in combination of both. 


It is safe to say that all consultants look like experts but some are not. Is your consultant one of the inexperienced? Here are some steps to detecting fake consultants:


  • He/she is calling software support line repeatedly.

  • Utilizing the software knowledge base to answer almost every question.

  • Repeated phone calls to the “senior” consultant at his/her company. (“Senior” is the true expert)

  • Smart fake consultants will use bathroom breaks to call “Senior.”

  • Every other answer is “I’ll have to get back to you on this.”

  • Giving wrong answers

  • Reluctant to deal with issues other than what he/she was called in to fix. In other words, he/she only knows so much.

  • Constantly blames things on bad hardware.

  • His/her number one solution is to "BUY MORE SOFTWARE." (especially if they are employed by a software dealer)


For More Information Contact:
Information Technology Outlook, Inc.
2783 Martin Rd Dublin, OH 43017
Copyright © 2016 Information Technology Outlook, Inc.
Last modified: 10/16/16